IT Manager
Location: Copenhagen, Denmark
Reports to: Chief Financial Officer (CFO)
Employment: Full-time
About the Company
The company is an international, clinically focused life science organization experiencing rapid growth and dedicated to developing innovative solutions for patients with serious and underserved medical needs. It operates across multiple hubs in Europe and the United States and has secured significant growth funding to support registration-enabling studies, pipeline expansion, and future commercial activities.
With a team of approximately 60 employees across several countries, the organization fosters a global culture built on integrity, collaboration, and a strong mission-driven spirit. Every role has clear and visible impact on the company’s success.
Role Overview
The IT Manager will hold overall responsibility for the company’s IT strategy and governance, acting as the key business partner for all technology-related matters. While day-to-day IT operations and support are outsourced, the role sets the direction, manages vendors, ensures compliance and security, and guarantees that the IT environment effectively supports a global, scaling organization.
This position combines strategic responsibilities with hands-on involvement and suits someone who thrives in a scale-up environment, shaping processes, roadmaps, and technological standards.

Key Responsibilities
IT Strategy & Governance

• Defines and maintains the IT strategy in alignment with business objectives, including R&D, clinical functions, GxP requirements, and future commercial needs.
• Develops and maintains IT policies, standards, and procedures (e.g., access control, data classification, backup and recovery).
• Establishes and owns governance processes such as demand management, prioritization, and change management.

Vendor & Service Management

• Serves as primary point of contact for external IT service providers and key SaaS vendors.
• Defines and monitors SLAs and performance metrics to ensure high-quality service delivery.
• Manages contracts, renewals, and cost optimization across the IT vendor landscape.

Infrastructure, Applications & Architecture

• Owns the overall IT architecture, including networks, collaboration tools, identity management, endpoint strategy, and cloud services.
• Oversees the selection and governance of business applications (e.g., Microsoft 365, document management systems, ERP/finance systems, HRIS, clinical systems).
• Ensures well-designed integrations and dataflows to support business processes and reporting.

Cybersecurity, Compliance & Risk Management

• Holds overall accountability for IT security in collaboration with internal stakeholders and external experts.
• Implements and maintains security controls such as identity and access management, endpoint protection, and security awareness training.
• Ensures compliance with applicable regulations (e.g., GDPR, data privacy requirements, and GxP/clinical regulations).
• Conducts or coordinates IT risk assessments and drives remediation plans.

Support for a Global, Hybrid Workforce

• Ensures robust, secure, and user-friendly collaboration tools for employees across several international locations.
• Partners with People & Culture and functional leaders to support onboarding/offboarding and ensure a consistent IT experience.
• Drives user training and adoption of key systems and tools.

Planning & Budgeting

• Owns IT budget planning, forecasting, and monitoring.
• Builds business cases for new IT initiatives, including clear value and risk assessments.

Qualifications & Experience

• Bachelor’s degree in IT, Computer Science, Engineering, Business, or a related field; advanced degrees or relevant certifications (e.g., ITIL, CISSP, CISM, PMP) are a plus.
• 5+ years of experience in IT, including at least 2 years in an IT leadership or IT manager role.
• Experience working with outsourced/managed service models and SaaS-heavy environments.
• Background in life sciences, healthcare, pharmaceuticals, or other regulated industries is strongly preferred.
• Proven experience with:
• IT governance, policy development, and risk management
• Cybersecurity and implementation of practical security controls
• Cloud-based productivity and collaboration suites (e.g., Microsoft 365)
• Vendor management and contract/SLA negotiation